Privacy Policy

1. Introduction

WesWorks, LLC, doing business as Onward, Inc. ("Onward," "we," "us," or "our") is a company registered in New York, United States at 418 Broadway, STE N, Albany, NY 12207. We operate the website leaponward.com and the Onward career transition platform (the "Service").

This Privacy Policy explains what personal information we collect, how we use and share it, and the choices you have regarding your information when you use our Service. By using Onward, you agree to the practices described in this policy.

If you have questions or concerns, please contact us at privacy@leaponward.com.

2. Information We Collect

Account Information

When you create an account, we collect your email address, full name, and profile photo. If you sign in with Google, we receive this information directly from Google with your permission.

Career Data

The core of our Service is helping you navigate your career. To do this, we collect and process:

• Resume and LinkedIn PDF files you upload — stored securely and used to extract your professional history
• Parsed career information extracted from those files: work history, job titles, employers, dates of employment, accomplishments, education, certifications, skills, and LinkedIn profile URL
• Job search preferences you provide: target roles, industries, locations, salary expectations, and remote work preference

Usage and Activity Data

As you use the Service, we store records of your activity, including:

• Jobs you have viewed, saved, applied to, or dismissed
• AI-generated outreach messages drafted on your behalf
• Your job application history and private notes about applications
• Generated resume versions, scores, and improvement recommendations
• Interview practice sessions, questions asked, and your answers (typed or transcribed from voice)
• AI-generated feedback on your interview performance

Payment Information

Payments are processed by Stripe. We never store your credit card number, CVV, or full payment details. We do store your Stripe customer ID and subscription status so we can manage your account.

Automatically Collected Information

When you use the Service, we automatically collect certain technical information, including your IP address, browser type, operating system, and pages visited. We use Sentry for error tracking, which may capture error logs and session replays to help us diagnose and fix problems.

3. How We Use Your Information

We use the information we collect to:

• Provide and personalize the Service — match you to relevant jobs, generate tailored resumes, coach you through interview practice, and draft outreach messages using your career background
• Process payments — manage your subscription, handle billing events, and send receipts
• Send transactional emails — deliver seat invitations, account notifications, and other service-related communications
• Monitor reliability and fix errors — use Sentry error data to identify and resolve bugs and performance issues
• Respond to your requests — answer support questions, process data access or deletion requests, and communicate about your account

We do not use your information to train AI models. We do not use your data for advertising or sell it to data brokers.

4. How We Share Your Information

We do not sell your personal information. We share data only with the service providers necessary to operate Onward, under contractual obligations to protect it.

We may also disclose information if required to do so by law, legal process, or governmental authority, or to protect the rights, property, or safety of Onward, our users, or others.

5. Data Retention

We retain your personal information for as long as your account is active. We do not automatically delete inactive accounts or career data on a fixed schedule.

When you delete your account, we permanently delete your profile, career data, job activity, resumes, interview records, and uploaded files. Some information may remain in backup systems for a short period before being purged. Information held by third-party processors (such as Stripe's payment records) is subject to their own retention policies.

You can request deletion of your account and data at any time by emailing privacy@leaponward.com.

6. Your Privacy Rights

You have the following rights with respect to your personal information:

• Access — Request a copy of the personal data we hold about you. You can download your data from your account settings or by emailing us.
• Correction — Ask us to correct inaccurate information. Most career data can be updated directly within the Service.
• Deletion — Request that we delete your account and associated data. See Section 5 for details.
• Portability — Request your data in a structured, machine-readable format.

California Residents

We do not sell your personal information to third parties, as defined under the California Consumer Privacy Act (CCPA). You have the right to request disclosure of the categories of personal information we have collected about you and the purposes for which it is used. To exercise any of these rights, contact us at privacy@leaponward.com.

To exercise any privacy right, email privacy@leaponward.com. We will respond within 30 days.

7. Cookies and Tracking

We use a minimal set of cookies:

• Authentication cookies — Set by Supabase to keep you signed in. These are strictly necessary and cannot be disabled without breaking the Service.
• Error tracking cookies — Set by Sentry to associate error reports and session replays with a browser session. These are used solely for debugging and reliability monitoring.

We do not use advertising cookies, cross-site tracking pixels, or third-party analytics that build profiles for ad targeting.

8. Children's Privacy

The Service is intended for adults and is not directed to children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us at privacy@leaponward.com and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice within the Service before the change takes effect. The "Last updated" date at the top of this page reflects the most recent revision.

Your continued use of the Service after a change becomes effective constitutes your acceptance of the revised policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: